Unox, a global market leader in the design and production of high-end professional ovens and certified as a Great Place to Work®, is seeking a Service Technician to join the Unox Service Team in Tokyo.The role involves the installation, maintenance, and technical support of Unox equipment at customer sites throughout the assigned territory.
Main responsibilities
Provide service and support to customers during on-site visits or while traveling within Japan.
Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
Diagnose technical issues and identify the most appropriate solutions.
Train customers on the proper use of Unox equipment.
Create detailed and comprehensive service reports after each service visit.
Requirements
Fluency in English and Japanese
Strong problem-solving and diagnostic skills
Ability to work under pressure, reacting positively to challenges
At least 2 years of experience in the electromechanical field, possibly with HVAC systems or professional kitchen equipment
Willingness to travel within Japan (up to 80% of the time)
Junior (2-5 years)
What Unox offers
Flexible Working Hours
Remote Working
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Company car & transportation benefits
International mobility & relocation support
Expense reimbursement
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
