Position: Office Administration
Working area: Administration
Workplace: Saudi Arabia
Education:
• Degree in economics.
Skills:
• Excellent knowledge of the English and Arabic;
• Excellent knowledge of Microsoft Office;
• SAP knowledge preferred;
• Willingness to travel abroad;
• Versatility, flexibility and willingness to work within changing priorities;
• Ability to work both independently and in a team.
Work experiences:
• Preferable experience working or studying abroad
• Providing technical assistance telephone service to customers who contact the company for clarification on how to operate and use company product;
• Supporting customers regarding the operation and use of the company's products or services, identifying solutions and providing assistance to eliminate the causes of a failure or malfunction and to ensure correct operation;
• Manage return activities;
• Transfer the problems encountered to the company;
• Ensure the preparation of reports with the most frequent causes of a failure or malfunctioning;
• Prepare training on product use and service delivery;
• Prepare training material for product technical support courses;
• Instruct and update customers and the technical support team on the technical features and procedures for installing and repairing products.
• A training programme dedicated to the acquisition of skills and competences;
• The opportunity to be part of a fast-growing, multinational company;
• The chance to build a brilliant career in Italy or abroad;
• We are a Great Place to Work® and EQUAL-SALARY certified company, an inclusive environment where talent and results are rewarded first and foremost.