Position: Inventory Planner

Working area: Operations

Workplace: UNOX HQ, Cadoneghe (PD)

• Degree in economics and management, languages, international trade, management engineering.

Skills:

• Good knowledge of written and spoken English.

Work experiences:



• not required

• Ensure accurate and timely issuing of the various documents related to the Back Office process;

• Develop and update the working procedures and guidelines related to the Back Office process;

• Schedule tasks and activities to meet Customer Service KPI’s;

• Manage calls entering the system;

• Handle customer inquiries via Phone, Email and Fax;

• Cooperate with the Finance department to resolve invoice and payment issues;

• Work closely with the Shipping department to ensure that every order is delivered on time (prepare loading plans and shipping documents);

• Accurately maintain customer data base, main registries and archives of sales contracts;

• Handle customer complaints and issue tickets related to goods returns (RMA);

• Provide customer with inventory availability.

• Unox invests in the growth of its employees, offering training programmes and customised development paths to help you realise your potential;

• Opportunity to join a structured and international organisation;

• Opportunity to be part of a dynamic, high-tech and always cutting-edge environment.