Position: Order and Shipping Management
Working area: Customer Experience
Workplace: UNOX Inc, Denver, North Carolina
Education:
• Bachelor’s/Master’s degree in Economics/Languages, or equivalent qualifications.
Skills:
• Strong Excel skills and Microsoft Office products.
• Strong time management, analytical and communication skills.
• Understanding and ability to meet tight monthly deadlines.
Work experiences:
• Not required.
• Process and manage purchase orders, returns (RMA), and warranty orders, ensuring timely and accurate execution.
• Maintain customer databases and sales contracts, keeping records up-to-date and reporting discrepancies.
• Coordinate with internal teams, dealers, and transportation providers to ensure efficient order fulfillment and shipping.
• Handle all aspects of returns, including RMA generation, replacement orders, and coordination of shipping logistics.
• Collaborate with Accounting and other departments to resolve order discrepancies, ensure proper invoicing, and maintain accurate records.
• Continuous Innovation: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects.
• Work Environment: We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues.
• Professional Growth: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth.
• Work-Life Balance: We offer a Wellbeing program rich in benefits and flexible policies that promote work-life balance and the well-being of our employees.