Unox

Service Technician #16095

Tokyo
Japan
Full-Time
CANDIDATAR-SE
Sales

Unox, a global market leader in the design and production of high-end professional ovens and certified as a Great Place to Work®, is seeking a Service Technician to join the Unox Service Team in Tokyo.The role involves the installation, maintenance, and technical support of Unox equipment at customer sites throughout the assigned territory.

Main responsibilities
  • Provide service and support to customers during on-site visits or while traveling within Japan.
  • Oversee all aspects of on-site installation, repairs, maintenance, and functionality testing of Unox equipment.
  • Diagnose technical issues and identify the most appropriate solutions.
  • Train customers on the proper use of Unox equipment.
  • Create detailed and comprehensive service reports after each service visit.
Requirements
  • Fluency in English and Japanese
  • Strong problem-solving and diagnostic skills
  • Ability to work under pressure, reacting positively to challenges
  • At least 2 years of experience in the electromechanical field, possibly with HVAC systems or professional kitchen equipment
  • Willingness to travel within Japan (up to 80% of the time)
  • Junior (2-5 years)
What Unox offers
  • Flexible Working Hours
  • Remote Working
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • Company car & transportation benefits
  • International mobility & relocation support
  • Expense reimbursement
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.