Position: Customer Support
Working area: Customer experience
Workplace: UNOX HQ, Cadoneghe (PD)
Education:
• not required
Skills:
• Excellent knowledge of the English language and a second language (German or French)
Work experiences:
• not required
• Developing UNOX customers by acquiring new contacts and proposing our products to them;
• Qualifying business contacts and translating them into sales processes;
• Supporting and managing marketing campaigns;
• Satisfying the requests of current customers through maintenance and follow-up activities;
• Ensuring the success of UNOX and customer satisfaction;
• Pronoting and organising demonstrations of our sales staff;
• Manage customer master data and arrange updates;
• Standardising CRM processes;
• Collecting data and information of a commercial nature;
• Handling complaints;
• Managing contact with the administration area, production area, procurement area and logistics area;
• A training programme dedicated to the acquisition of skills and competences;
• The opportunity to be part of a fast-growing, multinational company;
• The chance to build a brilliant career in Italy or abroad;
• We are a Great Place to Work® and EQUAL-SALARY certified company, an inclusive environment where talent and results are rewarded first and foremost.