Customer Support

Position: Customer Support

Working area: Customer experience

Workplace: UNOX HQ, Cadoneghe (PD)

Requirements

Education:

• not required

Skills:

• Excellent knowledge of the English language and a second language (German or French)

Work experiences:

• not required

Main activities

• Developing UNOX customers by acquiring new contacts and proposing our products to them;

• Qualifying business contacts and translating them into sales processes;

• Supporting and managing marketing campaigns;

• Satisfying the requests of current customers through maintenance and follow-up activities;

• Ensuring the success of UNOX and customer satisfaction;

• Pronoting and organising demonstrations of our sales staff;

• Manage customer master data and arrange updates;

• Standardising CRM processes;

• Collecting data and information of a commercial nature;

• Handling complaints;

• Managing contact with the administration area, production area, procurement area and logistics area;

Unox offering

• A training programme dedicated to the acquisition of skills and competences;

• The opportunity to be part of a fast-growing, multinational company;

• The chance to build a brilliant career in Italy or abroad;

• We are a Great Place to Work^® and EQUAL-SALARY certified company, an inclusive environment where talent and results are rewarded first and foremost.

*The job position is open to candidates of all genders and gender identities, in accordance with the current regulations on equal opportunities.

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