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Unox

Customer Relationship Specialist #15546

Jakarta
Indonesia
Full-Time
ПРИМЕНЯТЬ
Marketing

Unox, market leader in the production of high-end ovens and certified as a Great Place to Work®, is seeking a Customer Relationship Support to join the Unox Marketing Team in Jakarta. In this role, you’ll be responsible for building and maintaining strong customer relationships, managing the sales cycle, and helping drive the growth of our company.

Main responsibilities
  • Maintain customer satisfaction through follow-ups and support.
  • Ensure the success of Unox while prioritizing client needs.
  • Organize and promote product demonstrations by the sales team.
  • Manage and update customer master data.
  • Standardize CRM processes for efficiency.
  • Collect and analyze commercial data and market information.
  • Handle customer complaints effectively.
  • Coordinate communication between sales, marketing and technical team.
Requirements
  • Excellent proficiency in both Bahasa Indonesia and English.
  • Strong communication and problem-solving skills.
  • Proactive, organized, and punctual.
  • Ability to handle conflicts and provide timely solutions.


Unox offers
  • Flexible Working Hours
  • Remote Working
  • Work-Life balance initiatives
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • International mobility & relocation support
  • Team building activities
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.