Unox

Customer Support and Training Specialist #15653

Campodarsego
Italy
Full-Time
SOLICITAR
Inside Sales

Unox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for an Customer Support and Training Specialist to join the Inside Sales Team at Unox SpA.

Principales actividades
  • Handle customer support requests by ensuring timely, high-quality assistance through maintenance activities and follow-ups;
  • Actively plans and supports external sales force activities​
  • Maintain and update the company CRM, ensuring data accuracy and timeliness;
  • Collect and analyze customer feedback to identify improvement opportunities;
  • Act as liaison between internal departments to ensure efficient workflow coordination;
  • Provide training for new international team members on the Salesforce platform.


Requisitos
  • High school Diploma or graduate degree in Administration/Economics/Languages;
  • Excellent knowledge of English
  • Customer service orientation;
  • Proven problem-solving, analytical and decision-making skills;
  • Entry-Level (<2 years)
Qué ofrece Unox
  • Work-Life balance initiatives
  • Paid time off & overtime
  • Company canteen
  • Personal and family welfare
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • Team building activities
El puesto de trabajo está abierto a candidatos de todos los géneros e identidades de género, en cumplimiento de la legislación vigente en materia de igualdad de oportunidades.