Unox, market leader in the production of high-end ovens, certified Great Place to Work in Italy for the seventh consecutive year, is looking for an Customer Support and Training Specialist to join the Inside Sales Team at Unox SpA.
Wesentliche Tätigkeiten
Handle customer support requests by ensuring timely, high-quality assistance through maintenance activities and follow-ups;
Actively plans and supports external sales force activities
Maintain and update the company CRM, ensuring data accuracy and timeliness;
Collect and analyze customer feedback to identify improvement opportunities;
Act as liaison between internal departments to ensure efficient workflow coordination;
Provide training for new international team members on the Salesforce platform.
Voraussetzungen
High school Diploma or graduate degree in Administration/Economics/Languages;
Excellent knowledge of English
Customer service orientation;
Proven problem-solving, analytical and decision-making skills;
Entry-Level (<2 years)
Das bietet Unox
Work-Life balance initiatives
Paid time off & overtime
Company canteen
Personal and family welfare
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities
Diese Position ist für alle Geschlechter und Geschlechtsidentitäten offen – gemäß den geltenden Gleichstellungsgesetzen.
