Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the eighth year in a row, is looking for an IT Process Analyst to join the Information Technology Team at the Cadoneghe (PD) site.
Main responsibilities
Process Analysts play a central role in the IT team at Unox: their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces;
In particular, we are looking for a talented individual who will leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques;
Map, improve and measure information flows across Sales, Service, HR and Marketing processes;
Define and design the requirements with the stakeholders;
As project owner, estimate the resources required and set the proper milestones and deadlines;
Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production;
Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP);
Helpdesk and support the end users;
Standardize and share knowledge, procedures and best practices among the IT team.
Requirements
Degree in Engineering, Computer science, Mathematics or statistic;
Basic knowledge of REST principles;
1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud).
Entry-Level (<2 years)
What Unox offers
Flexible Working Hours
Remote Working
Work-Life balance initiatives
Paid time off & overtime
Company canteen
Personal and family welfare
Health insurance & welfare programs
Pension & retirement plans
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
