Unox

Customer Relationship Specialist #15546

Jakarta
Indonesia
Full-Time
POSTULER
Marketing

Unox, market leader in the production of high-end ovens and certified as a Great Place to Work®, is seeking a Customer Relationship Support to join the Unox Marketing Team in Jakarta. In this role, you’ll be responsible for building and maintaining strong customer relationships, managing the sales cycle, and helping drive the growth of our company.

Principales responsabilités
  • Maintain customer satisfaction through follow-ups and support.
  • Ensure the success of Unox while prioritizing client needs.
  • Organize and promote product demonstrations by the sales team.
  • Manage and update customer master data.
  • Standardize CRM processes for efficiency.
  • Collect and analyze commercial data and market information.
  • Handle customer complaints effectively.
  • Coordinate communication between sales, marketing and technical team.
Prérequis
  • Excellent proficiency in both Bahasa Indonesia and English.
  • Strong communication and problem-solving skills.
  • Proactive, organized, and punctual.
  • Ability to handle conflicts and provide timely solutions.


Ce qu'Unox offre
  • Flexible Working Hours
  • Remote Working
  • Work-Life balance initiatives
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • International mobility & relocation support
  • Team building activities
Le poste est ouvert aux candidats de tous genres et identités de genre, conformément aux réglementations actuelles sur l'égalité des chances.