Position: Customer Support

Working area: Customer experience

Workplace: UNOX HQ, Cadoneghe (PD)

Education:

• not required

Skills:

• Excellent knowledge of the English language and a second language (German or French or Spanish)

Work experiences:



• not required

• Developing UNOX customers by acquiring new contacts and proposing our products to them;

• Qualifying business contacts and translating them into sales processes;

• Supporting and managing marketing campaigns;

• Satisfying the requests of current customers through maintenance and follow-up activities;

• Ensuring the success of UNOX and customer satisfaction;

• Pronoting and organising demonstrations of our sales staff;

• Manage customer master data and arrange updates;

• Standardising CRM processes;

• Collecting data and information of a commercial nature;

• Handling complaints;

• Managing contact with the administration area, production area, procurement area and logistics area;

• On-Boarding: UNOX offers you a training program based on our values and needs. As soon as you will join our team, you will receive classroom training;

• Coaching: Each person at UNOX has the opportunity to participate to a one-to-one coaching program to boost personal and professional growth. It is provided by professional coaches to develop and improve your soft-skills;

• The opportunity to get in an international firm;

• Feedback: Giving and receiving feedback is the most effective tool for growing as an individual and as a team. This is why we commit to give each person all the necessary tools to communicate directly and openly and this improve everyone's behaviour;

• We are a Great Place to Work^® certified company because we are highly committed and motivated people, we build relationships based on trust and we are proud of the company and the work environment in which we work.