I forni professionali combinati Unox sono ideali per gastronomia e pasticceria. Cotture sottovuoto, cotture a vapore, essiccazioni, gratinature, rosolature, arrosti a bassa e alta temperatura, brasati, fritture, rigenerazioni, per non parlare del mondo della pasticceria e dell’arte bianca.
Unox S.p.A, market leader in high-end oven production and certified as one of the 100 best places to work in Europe is looking for an Order Management Specialist to join the Customer Experience, Resellers and Distributors team at Unox SpA.
Attività principali
Ensure the accurate and timely issuance of various documents related to the Back Office process.
Develop and update operating procedures and guidelines related to the Back Office process.
Plan tasks and activities to achieve customer service performance indicators.
Handle customer inquiries via phone, email and fax.
Work with the Finance department to solve problems related to invoices and payments.
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents).
Accurately maintain customer database, master records, and sales contract files.
Requisiti
Graduate degree in Languages/Administration/Economics
Excellent knowledge of English and French Languages
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)
Cosa offre Unox
Flexible Working Hours
Remote Working
Work-Life balance initiatives
Paid time off & overtime
Company canteen
Personal and family welfare
Health insurance & welfare programs
Pension & retirement plans
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
International mobility & relocation support
Team building activities
La posizione lavorativa è aperta a candidati di tutti i generi e identità di genere, nel rispetto della normativa vigente in materia di pari opportunità.
