I forni professionali combinati Unox sono ideali per gastronomia e pasticceria. Cotture sottovuoto, cotture a vapore, essiccazioni, gratinature, rosolature, arrosti a bassa e alta temperatura, brasati, fritture, rigenerazioni, per non parlare del mondo della pasticceria e dell’arte bianca.
Unox S.p.A., a market leader in high-end oven production and recognized as a Great Place to Work® in Italy for the seventh consecutive year, is looking for a Technical Support Specialist to join our Unox Service Team. In this role, you will provide essential support to both customers and internal teams, ensuring optimal use of Unox products and services.
Attività principali
Provide top-tier technical support to customers, ensuring they can use products optimally and resolving any issues promptly.
Collaborate with internal teams to identify malfunctions and contribute to the continuous improvement of future product versions.
Design and deliver training courses on product usage and technical support, equipping both customers and colleagues with the necessary skills for efficient use.
Monitor and report common causes of failures, aiming to optimize processes and improve product quality.
Act as a key liaison between technical support, design teams, and customers, ensuring smooth communication and swift resolution of issues.
Requisiti
Bachelor’s degree in Engineering or a related field;
Excellent proficiency in English and French;
Strong communication and problem-solving skills;
Willingness to travel for customer support and internal training purposes.
Entry-Level (<2 years)
Cosa offre Unox
Company canteen
Personal and family welfare
Health insurance & welfare programs
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities
La posizione lavorativa è aperta a candidati di tutti i generi e identità di genere, nel rispetto della normativa vigente in materia di pari opportunità.
